I fell in a grocery store today. Again. That’s the 2nd time in as many years. I have a third fall to my credit as well that happened a few years ago when I lived in Clairemont.
The culprit in all three instances has been water on the floor.
Today’s adventure was at the Vons in Hillcrest. They were having all kinds of issues with all the refrigerated cases and there was a lot of water on the floor in front of them. For most of them, there were cones up or the path was blocked completely. In the produce section, I saw a very large puddle and was about 6-7 feet away from it. What I didn’t see was that some water had somehow been tracked or otherwise deposited near where I was standing. I went to move my cart around where the water was and down I went. Same action as the fall last year in Utah. Right foot hits the water and my Birk just slides forward until I’m on my ass. Real smooth.
Amazingly, there was not one soul in that section or nearing that section that saw me go down. I slowly stood up. It wasn’t nearly as bad as what had happened last year. I looked around to tell someone. I finally saw a man with an apron, assuming from the meat department, so I said, “Excuse me,” and he came over. I told him that I had just fallen, and he said, “Well, yeah, it’s all over, the plumber is coming.” I was a little surprised by that response, and I said, “I saw that puddle, but this area isn’t blocked off, and I fell.” He was already walking away repeating that a plumber was coming.
I slowly went back to my shopping, cursing that dude under my breath for his lack of concern. Not even an “are you okay?”? Christ.
At checkout, the ladies working the register and bagging seemed nice, and they were mentioning the issues with the refrigeration cases, so I told them about my experience. They were horrified by the way the man had handled the situation and were very nice to me, asking if I was okay, if I was sure, if I wanted to fill out a form, etc. I assured them I was fine (and I am), and that I didn’t need to fill out anything, but to let the other employees know to at least ask if someone is okay if they report falling in the store. They completely agreed and said that he should have notified them right away. While I was walking out, they were sending a guy to go mop and another person to go talk to the guys in the meat department.
What I’m upset with myself about is that I saw the big puddle and thought I had checked out the area I was going to before I went to make sure it was dry. At least I didn’t hurt myself, I didn’t cry, and I ultimately got the response I had expected. Guess I will stop wearing Birkenstocks when I am planning to go to the grocery store.